Nalpak's Guarantee
Our return policy is a follows:
( Please Note: We do not do exchanges, if you wish to re-order please do so on our web-site or give us a call and we can place it for you.)
1: You have 30 days from the date of the Invoice to return an Item.
2: Item(S) Must be in the original packaging and in Brand new re-sellable condition.
3: Send a copy of the Invoice with an explanation as to why the item(S) is being returned.
Once we receive the product back and determine weather or not the item is re-sellable we will issue a credit less the shipping cost back to the payment method that was used.
If you have any questions or concern's please call us @ 619-258-1200
Return Department
Nalpak Group
1267 Vernon Way
El Cajon, Ca. 92020